| Frequently asked questions Below you will find answers to the questions we are most frequently asked. The majority of queries are about ordering books and how quickly they can be supplied - most questions of this sort can be answered by simply looking at our "Availability" page. If your particular query is not answered here, feel free to e-mail us (mail@sunflowerbooks.co.uk) and we will reply as quickly as possible - normally within an hour but certainly within 24 hours. Feedback from customers appears below the frequently-asked questions - scroll down to view. Please avoid telephoning with enquiries as the right person is not always available to come to the phone.
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My bookseller has told me the book I want is out of print. How can I find out whether this is correct?
Click here to check availability of everything we currently publish. Can I pay using a credit or debit card?
Yes - choose the online ordering option or use phone or fax. (Note that orders paid by credit or debit card are processed for us by our principal stockist The Map Shop at Upton upon Severn. They supply at prices at or below those advertised on this web site and normally despatch the same day as your order is received). I am a UK customer, can I order direct from yourselves, i.e. Sunflower Books rather than your main stockist?
Yes, provided you send your order by post and pay by cheque. (Cheques payable to Sunflower Books, please. Send your order to Sunflower Books, PO Box 115, Exeter EX2 6YU). What are the advantages of ordering via Sunflower Books or via your main stockist the Map Shop?
We - and the Map Shop - aim to keep every title in the Landscapes series in stock ready for immediate despatch and almost invariably provide a faster order turn-round than most other suppliers. Of course new books or editions that have not yet been published will not be available until the advertised publication date, but to ensure despatch of a new edition or title just as soon as stocks arrive from the printer, we will accept orders ahead of publication. In this case we do not clear your cheque until the book has been despatched. (But if a cheque covers more than one book and part of the order is sent immediately, the cheque will be paid in.) In those very rare instances where a book is out of print (for example pending publication of a new edition) we are of course temporarily unable to supply it and in this case you will find a statement regarding the supply position on the relevant page of this site. To check availability of any title, click here. If I order on-line from amazon.co.uk via the link provided on each of Sunflower's Internet catalogue pages, how long will I wait for delivery?
On every page of amazon.co.uk's site you will find an indication of how long they take to despatch the book described on that page. Please note that if you order on-line using the amazon.co.uk link, your transaction is with Amazon. Sunflower Books will have no record of the order and in the event of any query arising, you must contact Amazon, not Sunflower. Please be aware that Amazon stock older editions as well as the current edition - be careful if ordering from Amazon that you do not accidentally order an older edition (unless for some reason you definitely want the older edition). To be sure of ordering the current edition, quote the ISBN shown on the page for the book on our site. What advantages are there in ordering from amazon.co.uk?
Amazon sells every title at a discount. Especially if you are ordering more than one book (or if you want to order not just Sunflower publications, but other publishers' titles plus CDs and other leisure products as well) you can buy them all from a single source and the more you order, the greater the discount, because shipping charges are relatively lower - in fact free of charge when the total order value qualifies or if you are a "Prime" subscriber. The reason we do not normally sell at a discount is that many retailers who sell at the official retail price would be upset if they found we as publishers were undercutting them. If any retailer decides to sell at a discount, that is their decision. IMPORTANT: Amazon.co.uk can only supply English language versions. If you require any other language version, it must be ordered from Sunflower or if you require a German language version, you can also order from Amazon.de. Before ordering, however, check that we publish the book you require in the language you require. Click here to check available language editions. How long does it take for my order to reach me if I reside in the UK?
This depends on where you live and the efficiency of the mail service. Within the UK, orders are normally sent by second class letter post and this generally ensures delivery within 2 to 3 days. If you are in a particular hurry, choose the first class post option when ordering. This normally provides delivery within one working day (or at most two working days) of the order being despatched. How long does it take for my order to reach me if I reside outside the UK?
For overseas destinations, we normally use second class (small packet rate) air mail. The time taken for delivery is around 3 to 5 days in those EU or European countries which have a reliable postal service. (Delivery to EU or European countries with a less efficient service can take 7 to 14 days - countries that can be problematical for delivery times include France and Italy.) Outside Europe (e.g. USA, Canada, Australasia, the Far East) delivery normally takes anything from 4 to 14 days. In each case, we show the option of paying for 1st class air mail, which ensures the fastest delivery by postal service. Will my order be acknowledged?
An acknowledgement will normally only be sent if it is not possible to despatch your order immediately. However, when ordering a book that is not yet published, if you require an acknowledgement of your order made ahead of publication, you must enclose a stamped self-addressed envelope. Acknowledgements are not sent if the order is being despatched by return. I live outside the UK. Is there any way I can get quicker delivery?
As mentioned above, we can send books by first class (letter post) air mail instead of printed rate air mail. The extra cost to Europe is £1.00 per book for any title in the Landscape series, i.e. a book that we normally mail for £16.00 would cost £17.00 by first class air mail. The order form has drop-down menus indicating the postal service options. Can I make an order for a book by telephone?
Yes, UK customers can telephone call free on 0800 085 40 80. Overseas customers should first input the code for an international call (normally 00), followed by 44 1684 593146. These numbers connect you to The Map Shop, our leading stockists who process all telephone, fax and online orders for us. In the event of any query over an order you have placed with the Map Shop, please contact them, not Sunflower, as we will have no record of your order. Only orders sent by post and paid for by cheque are processed by Sunflower Books. Language versions other than English cannot be ordered by telephone - they must either be ordered online paying by credit/debit card or by post, paying by cheque drawn on a UK bank. I need a guide to a destination that I cannot find in your index. Are there any titles forthcoming which you have not yet listed?
All titles currently available are listed on this web site. (See the "Latest News" page for details of any forthcoming but not yet published titles.) Sunflower Books rarely announces new publications until we are able to give a firm publication date. We often have several books commissioned, but authors occasionally fail to deliver manuscripts on time (or at all!), so we avoid announcing new books until they are at an advanced stage of preparation. Can I buy Sunflower publications in bookshops?
If you live in the UK, yes, they can be ordered through any good bookshop and it will save you money because you will not have to pay post and packing. (A book which costs you £14.00 post paid direct from Sunflower will only cost you £12.99 or possibly less if you buy it in a bookshop.) Many shops keep the series in stock for a list of some stockists, click here. Our German-language publications are distributed in Germany and Switzerland and should be obtainable through any good bookstore. Leading bookstores in major towns in Denmark, Norway, Sweden and Finland also carry stock of English editions. Our Madeira titles are on sale via our local distributors in Funchal, who supply local kiosks and supermarkets. But wherever you live, in case of difficulty, you are welcome to order direct from Sunflower Books. I am interested in submitting a proposal for a book to Sunflower. How do I set about doing this?
Firstly, you should note that we publish walking guides (Landscapes series, Sunflower Complete and Walk & Eat series) and under no circumstances can we consider books that would not fit into this category. (We are sometimes sent manuscripts of children's books, poetry books and other unsuitable projects largely, we suspect, because the senders have seen the name Sunflower and have made assumptions about what we publish!). Items of this sort are immediately rejected. Moreover, manuscripts for possible inclusion in our series have to be prepared in a clearly defined format to match our existing titles. For this reason, potential authors are strongly advised to contact us BEFORE commencing work on a book. Proposals (in writing, please) should be addressed to the Commissioning Editor, Sunflower Books, PO Box 36160, London SW7 3HG. (Please do NOT submit proposals by e-mail; it is important that we receive submissions in hard-copy form.) I have a question that is not answered here. How can I get a quick answer to my query?
E-mail us at the following address: mail@sunflowerbooks.co.uk and we will get back to you, normally the same day, but certainly within 24 hours. Feedback from Landscapes Users
Regular users of the Landscapes series have often told us they feel as though they belong to a club, the members of which recognise each other by carrying the 'little blue guidebook'. Here we give everyone the opportunity to express their suggestions, opinions, criticisms or queries, whilst lower down the page we print a selection of comments both from the press and from users of the series. Why not add your own comment to something written by another user? Or raise a new topic you feel strongly about. Please scroll to the foot of this page and use the box we have provided to e-mail your comments (or you can include your message in the online order form when placing an order). WHAT ABOUT A LANDSCAPERS' CLUB?
I feel that when I buy my Sunflower book, there is a certain feeling of subscribing to a club. I fully appreciate that this cannot be your commercial concern and wonder whether it would be possible to combine this rapport that Sunflower Books have created, with feedback to which readers can subscribe, something like with the Good Pub Guide where members are encouraged to report "flat beer".
Sunflower replies: Hopefully this page goes some way to meeting this suggestion. As a small company we are working round the clock producing new books and new editions and just do not have anyone spare to organise a club on a formal basis. However, as mentioned above, just carrying a Landscape guidebook (and possibly wearing one of our Landscapes T-shirts) will usually result in Landscapes enthusiasts recognising other users. We know of several lasting friendships that have been made this way, sometimes between walkers from different countries. WHY CAN'T YOU GIVE MAP DETAILS IN EVERY LANDSCAPES GUIDE?
Some of the books include details of appropriate large-scale maps which one can buy from specialist map shops such as Stanfords in London or the Map Shop at Upton-upon-Severn. I have in the past ordered maps you have suggested in order to extend the areas covered by the maps in the books, yet when I recently wished to do this for your Costa Blanca guide, no reference was found to what suitable maps were available. Every other walking book I have seen lists the relevant maps. Why don't you list suitable maps in every book in the series?
Sunflower's editor says: Our Corsica and Provence books (and our Scotland book) refer to the specific sheets because IGN and OS maps are good and up to date, thus a very useful reference for walkers, which we can highly recommend. We do not usually mention specific sheets with our other books because 99% of users do not wish to spend additional money on maps that are less good than our own. Or, if they DO want a map, it will be for just the area where they are based for a fairly long period and they will buy it in a local shop. In the introduction to the walks, all books (including Costa Blanca) mention the mapping series on which our computer-drawn maps are based. Although the most recent Spanish maps were used for the Costa Blanca book, they were still hopelessly incorrect regarding not only footpaths but tracks and roads. It took two months' solid work to redraw them from notes made on the ground. You say that 'every other walking book you have seen' includes the relevant sheets, and this leaves us a bit puzzled. Undoubtedly (aside from Sunflower!) the best-mapped walking books are published in Germany, where all maps are also redrawn. None of these books refer to specific sheets. The only walking book for a non-UK destination in which we have recently seen specific sheet map references was a guide with no maps at all - just a vague line sketch. The user was left to his own devices and referred to maps which we know to be useless for walkers (as well as costing over £50 to buy them all).
A PLEA FROM A GPS USER
I find it very hard to definitely determine the start of some walks and vital points where you need to change direction. Would it be possible to give latitude and longtitude coordinates for those with GPS? We are a growing band as the price comes down.
Sunflower comments: Almost 50 Landscapes guides were already in print before hand-held GPS became available at affordable prices. There is no question about its usefulness to us as publishers — and to the growing number of enthusiasts. We already offer GPS information for a few of the titles in our list, and several further books have GPS-compatible maps. However, since there are so many books already in print, it will take a very long time to bring the entire list up to GPS compatibility.
A few Landscapes enthusiasts have sent us GPS tracks for various walks. We welcome this and offer these routes as a free download with our Update Service. But of course we cannot guarantee that the route has no ‘bugs’ or that the user has followed the walk as described in the book!
TWO IMPORTANT POINTS TO CONSIDER:
1) We are a very small company, and we just do not have time to give personalised tutorials in GPS usage. Some beginner-users write to us saying that our files are not usable, when they have made simple mistakes such as leaving their GPS set to British Grid when they are in Greece. Please make sure you are thoroughly conversant with GPS before downloading our files.
2) On the plus side, those who become proficient in GPS will also know that on Google Earth they can find thousands of walks available as free downloads - all one needs to do is make sure that Wikiloc is enabled in the Gallery. Most of the routes in our books are thus downloadable free, and more are added all the time. (Sorry, we don't have time to give tutorials in Google Earth either!) WHY NOT DISTANCE CHECKS INSTEAD OF TIMES?
We find all the time checks in your books irritating. It seems that one is racing against the clock. Why don't you give distances instead?
Sunflower says: Many people, usually experienced UK and Continental hill walkers, have said that they would prefer to have distances quoted in the text, rather than times. They maintain that the author is giving them no time to enjoy the walk. While we often give distances as well, there are several reasons why we prefer to give time checks:
1 The most reliable way to use our books is not to try to match the authors' times minute-by-minute throughout the walk, but to use the time difference to the next point on the route. Permanent landmarks and features are also given, where they exist. (And even this can cause problems: where there is one 'large white house' in 2009, there may be three houses in 2010, all of them white.)
2 Many users of our books are inexperienced walkers, who find our books at their holiday resort. Experienced hill walkers may find it hard to believe, but it is true: generally, inexperienced walkers have no idea what distance is represented by 200 m, but at least they can look at their watches! Experienced walkers, who can mentally calculate distances, also know how many minutes it takes them to walk 200 m on any type of terrain.
3 In a country like England, France or Germany, for which good large-scale maps are available, it is easy for authors to calculate distances and add these to the walking notes. But in southern Europe, where maps have been traditionally poor or non-existent, this cannot be done from a map, and the distances would have to be paced out during the course of a walk. This would take so long to do, that authors could not afford to live in the area long enough to write the books. (And it would also be effort totally wasted in southern Europe, because a fork after 200 m could within a few weeks be interrupted by one or two new forks at 50 and 100 m intervals! The most vague of descriptions usually suffices when one is walking in northern Europe, where paths are signposted, there is no building work, and there are often many other walkers in the vicinity. Many of our books are about southern Europe, where EU money is financing hundreds of new (and sometimes unnecessary) roads and tracks. When this is combined with a lack of good, up-to-date mapping, it means that describing walks and keeping books up-to-date can be a nightmare.
4 By using time checks in bold type, it enables us to produce the Updates more easily. We identify changes on the Update by using the time checks as a guide. If we did not have this quick reference to changes, it would take many paragraphs of writing to identify a change. It is not possible to identify changes by referring to page numbers in the book, nor lines, nor paragraphs, because these all differ, depending on the language (our books are published more than one language).
5 Finally, some books (for instance Samos) have many more time checks than others. This is because the books have so many alternative routes, and it is far easier to refer to a quick time check than to re-describe the steps leading to the alternative. It is much easier to say 'Retrace your steps to the shrine first passed at the 1h15min-point' than to describe all the forks and landmarks again. We always try to fit in many alternative routes, to give walkers of varying abilities a very wide choice and thus good value for money. Many users have got to grips with the time checks, for instance someone who wrote to the Samos authors: 'Your way of timing the walks made good sense. In fact, we stopped so many times to read or paint that we took much longer, but we always knew how to gauge the various stages.'
INCIDENTALLY... other users enthuse about our method. The following is a comment from a user in Middlesbrough: "Brilliant books - the idea of measuring the walks in terms of time is excellent and we trust them (almost!) implicitly." WHY SO MANY WARNINGS?
I bought your Madeira book when I was on the island. You give so many warnings about vertigo, that you put me off doing some walks I might have enjoyed. I really think your warnings are over the top.
Pat Underwood replies: We have received several letters from people in Germany, or British hill walkers, who are used to difficult terrain. However, please remember that our book has been in print for over 25 years and is very popular. It is a bit of a 'cult' book on Madeira, and people perhaps buy it to do just one levada walk. Many of the people who buy it on the island are in their 50s or older, and many have never walked before. We have seen such stupid footwear and behaviour on potentially dangerous walks that we 1) try to protect the inexperienced walker and 2) must protect ourselves, in case someone is badly injured or killed because they thought it might be like walking in southern England.
We have a friend called Rita, who joined us for a walk on Madeira many years ago. She suffers from vertigo (as I do as well). She was unable to walk on the Levada do Norte between Quinta Grande and Campanário (admittedly, there were no railings then). So I mentally give walks the 'Rita test' before grading them. A few years ago we received a letter from a Dutch fellow who went on the Ariero-Ruivo walk with a group (because of the warnings in the book, he was too frightened to go alone). After completing the walk with the group in excellent weather, he wrote us a letter very much in the same vein as your comment, and added that the walking tour leader told him our warnings were ridiculous. The guide was a young girl, only in her 20s; she was not even born when we first started walking on Madeira. Two weeks after we received his letter, we heard that the route had been closed due to a landslide just at the point we warned about, and that an incautious walker was killed there. As we say in the book, if the 'Vertigo' warnings worry you, go with a guided group!
HOW ABOUT A NEW EDITION EVERY YEAR?
I purchased two Landscapes guidebooks for this year's holiday trips. My partner and I generally very much enjoyed using the books but were very disappointed at how out of date were some of the route instructions. A typical example: the author told us to "leave the road and take a track off to the left soon after passing an electricity pylon on your right". Sure enough, we came to the pylon and almost immediately saw a track on the left and set off. You can imagine how frustrated we became when, after about half an hour's walking, we came to a dead end at what appeared to be an unofficial rubbish tip. We had to return to the main road, where we eventually discovered that there was another track - the correct one - some 50 yards further on (but hidden from view by a slight bend in the road). The book should have warned us that there were two tracks. I suppose that the track to the rubbish tip must have been made more recently, but the book was printed three years ago when presumably it did not exist. Surely you should be issuing a new edition of each Landscapes guide every year, not just when it suits you?
Sunflower reports: With each new title representing a considerable investment on our part , to be able to publish a book (keeping the selling price to no more than it is at present), it is essential to print a reasonable quantity. (The price per copy we pay the printer can be doubled or trebled if we print very small quantities.) So because new construction work or other factors mean that some route instructions need amendment, it just isn't economically viable to throw away hundreds of books in our warehouse and go to the expense of new editions every year. Were we to attempt to issue a new edition of every title every year, the selling price of the books would have to increase. It's different for publishers of general guides. These sell in much larger quantities, and it is usually possible to issue new editions at more frequent intervals. Moreover, it's not just the expense of printing that is prohibitive. Walking guides are in what is termed a "niche market" and sell in much lower quantities, but they cost more to research. Much of the information in general guides can be gathered in a library or from the web; the author may only have to spend a week or two in the destination. To write a 'Landscapes' guide takes a minimum of 3 months in the destination and, to thoroughly update the book, a minimum of about 6 weeks. The authors simply cannot afford the expense of annual updating. To overcome what we recognise can be a problem, we use our unique Update service to keep users informed of changes to route instructions. And of course each year we publish new editions of those books that are running out of stock and which do need updating. But for another slant on the question of the frequency of new editions, see the following comment from another correspondent. Four years ago I bought your guide to Madeira and I recently checked your web site for the current Update. I discovered that updates are only available for the current edition and are no longer available for the edition I had, and that I would have to buy a new edition. I subsequently purchased the latest edition. I have to say that I feel very annoyed to have been sold a book which is very little different to the book I already have. Apart from a different picture on the cover and minor changes to the text, most of the walks are identical. It seems to me that publishing a "new" edition is just an excuse to sell the same book twice over. If I buy a new edition, I expect to find mostly new walks and illustrations.
Sunflower replies: It's hard to please everyone. If we publish new editions, there will always be someone who thinks we are just trying to make an easy profit, whereas if we do not keep the books up to date we can be accused of failing to provide reliable information. However, the fact is that for Madeira (as for many of our destinations) we chose the best walks to include in the guidebook. To remove walks, replacing them with less enjoyable routes, would be doing the user a disservice. And although it may appear that the content of the current edition is much the same as the previous edition, there are in fact scores of changes both major and minor, to the routes. We regard these changes as being extremely important (and the number of changes has gone beyond what we can sensibly issue in Update form). Using outdated information could involve the user in considerable risk. Moreover, the maps are updated in each new edition. In short, we do not publish new editions for the fun of it. Far from it - for us, it's much more interesting working on new titles than revising existing books! Just to give you an idea of why it's necessary to publish new editions, here's an example (sent to us by a user) of what has happened to what used to be a wonderful walk in Andalucia. At one point the text described a delightful little house built into the side of a cliff. See what has happened to it now ...
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AND HERE'S A COMMENT ABOUT SOME OF THE FEEDBACK ABOVE!...
Have just been reading the feedback page and been annoyed at how ungrateful some people are!! Your books are excellent, they come to Europe and the Canaries with us, and we love them, so are very pleased to see that there is one for Cape Town, South Africa. Before we go there, we are going to Crete so both East and West are to be packed then! Thank you very much. (S.B., by e-mail)
I've just read some of the very ungrateful comments on your website, perhaps these people have nothing else to moan about. The first time we went to Madeira we took the blue book, but also found Brits in Funchal who were very useful to us 'virgin' walkers. All went well on our 1st walk - Ribeiro Frio -although we followed every instruction and were therefore very slow. We soon learnt how to use the book. These instructions were obviously very necessary to certain people, we still see people wearing appalling footwear, the worst incident was us having to grab a partially sighted man who slipped and fell on the narrow ledge before the tunnels on Pico Arreiro. His rucksack caught on a rock and we only just managed to pull him back. He was on a guided tour but couldn't keep up with his group so he was passed back to ours! We also see many Germans walking, with another guide book, but doing the walks the wrong way round. Imagine somebody walking Assomada to Camacha in very flimsy sandals desperately trying to climb up through Salgados on wet slippery soil. We have learnt never to underestimate peoples' stupidity - although we don't walk with guides we never takes risks. So keep up the good work and our book will get another good workout in May, our 4th trip to this beautiful island. (B.H., by e-mail) And here are some of the nice comments the Daily Telegraph has made about the series...
"Good old Sunflowers, those thin blue books that walkers on the Continent trust like seasoned friends, from Sicily to the Azores - they never fail to find you a really good walk." Christopher Somerville, Weekend Telegraph "There is a shortage of good guide books for Lanzarote. The best is Landscapes of Lanzarote, published by Sunflower Books." Sunday Telegraph "Among the best guidebooks for Greek islands there is the Landscapes series, covering Corfu, Western and Eastern Crete and Samos." Weekend Telegraph Travel issue
And what individual users have said...
I wouldn't use any other walking books except your wonderful Landscapes series. They are a handy size to carry, describe the walks in minute detail and have wonderful photos." (S.H., Maidstone.)
Brilliant books - the idea of measuring the walks in terms of time is excellent and we trust them (almost!) implicitly." (M.F., Middlesbrough)
After trying out parts of Andreas Stiegliz's two guides, Sardinia and The Azores, I must say that these are among the absolute best guides I have ever used. Or rather, I should perhaps say that these are among the best Sunflower guides I have used, as that is an even stronger statement. It seemed impossible to go wrong using these very well researched and extremely trustworthy guides. (H.H., Norway)
"I would like to thank you for such swift delivery of my order for Landscapes of Slovenia. I posted my order on Tuesday and received it on Thursday morning in the 8.30 post. What a contrast with some of the mail order outfits I have bought from in the past who have taken up to three weeks to deliver!" (C.K.R., Gloucester)
"Just returned from Amalfi coast and used your book Sorrento and the Amalfi Coast. It was terrific!!! I don't know what we would have done without it; the directions were very clear and precise. Now I want to plan all my vacations around your books." (L.C., Saskatoon, Canada) Thank you! Thank you! Thank you! - We have just returned from a two week holiday in Sorrento. We wanted to thank you for publishing the best travel book we ever had. We completed 7 segments in Sorrento, Amalfi, and Capri. All the walks we chose were rated as easy and were completely appropriate for our children (7 and 9). The book should be renamed "How to get away from the Crowds in 30 seconds or less". The walk around the Coast Road in Capri was one of the most breathtaking experience of our lives, the walk from Amalfi to Atrani which goes underneath the houses can only be described as charming and the views from Sorrento to Pantano breathtaking.Thank you very much. We will be recommending the books to everyone!!! (R.B., Manchester)
"The book proved a really useful (no, essential) addition to our holiday and indeed made a good holiday really special. They are beautiful books, finest guides I have read." (M.M., Gravesend) 'We have used your books for many parts of the worldand have found them to be a pleasure to use because they have taken us on some of the finest walks/car tours we have ever made' (B. and W.H., Durham)
Just to let you know that my book arrived well in time for my holiday. Ordered Wednesday, arrived Thursday morning; what brilliant service - many thanks. (D.F., London)
"May I take the opportunity of congratulating you and the Underwoods on the superb quality of Landscapes of Madeira. It is by far the most comprehensive, detailed and USEFUL publication of the kind I have used." (R.B., Nottingham) "Just returned from great holiday in Sorrento.Intended to 'do' the tourist bit but had your book with us and when we discovered how good the walking was and using your book how easy to follow the walks only went sightseeing on 2 days.On the local buses always recognised other walkers by the Sunflower guide held firmly in their hands." (J.L., County Down)
"What a splendid book! I visit Menorca regularly and use your book often. A good balance between short and long walks. The real Menorca can only be found on foot and the guide is an invaluable help to find countryside coves that are simply, amazingly beautiful." (I.D.P., Essex)
"We found your book [Picos de Europa] and it became our bible! I don't think we have ever used a guide book more intensely or enjoyed one so much." (C.&L.M., Lowestoft)
"Your books are superb. I have 7 copies of different places and they have, in most cases, lifted a holiday from the ordinary to stunning!" (M.M., Ilkley) "These books are amazing, particularly the one of Madeira. We have found the information so accurate and have seen parts of the island that we would never have found on our own. The book made it a truly magical holiday for us" (L.S., Nuneaton) Your guides have been invaluable in making our holidays to many destinations as near perfect as possible. It would be unthinkable for us to go on a walking holiday without your excellent books. Thank you! (S.W., Chester)
and finally some comments on our online Update Service...
"a very necessary and helpful service" (W.K.D., Bolton)
"We took a bargain package to Mallorca at the last minute (our third visit this year!) and it was brilliant to be able to check the latest Update before we left" (E.J., Cornwall)
"The books are great, the walks are great and the best thing of all is the Update service: things do change and it's really good to be able to have some information in between editions." (J.W., London E8)
Want to send us a message? Just click here to access our secure e-mail facility! Or to return to the home page - click here
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